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Common Solutions

Before trying specific solutions, here are some general troubleshooting steps that can resolve many common issues:
1

Restart your computer

A simple restart can resolve many temporary system issues.
2

Clear temporary files

  1. Press Windows + R
  2. Type %temp% and press Enter
  3. Delete all files in this folder
  4. Empty your Recycle Bin
3

Clear browser cache

  1. Open your browser settings
  2. Find the clear browsing data option
  3. Clear cache and cookies
4

Check Windows Firewall

  1. Open Windows Security
  2. Go to Firewall & Network Protection
  3. Make sure Kamari is allowed through the firewall
5

Reinstall Kamari

If all else fails, try a clean reinstall:
  1. Uninstall Kamari
  2. Delete remaining files in %localappdata%/Kamari
  3. Download and install fresh copy

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Visual Studio C++ Redistributable

If you’re experiencing issues launching the client, you may need to install the Visual C++ Redistributable package first.
1

Download Visual Studio C++ Redistributable

Download both Visual Studio C++ Redistributable packages from Microsoft’s official website:
2

Install the packages

Run both downloaded installers and follow the installation steps.
3

Restart your computer

After installation, restart your computer to ensure all changes take effect.

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Application Start Error (0xc0000906)

If you encounter the error message “The application was unable to start correctly (0xc0000906)”, this is likely due to your antivirus blocking the Kamari client. To resolve this issue, please follow our guide on handling false positives to properly whitelist the client in your antivirus software.
If you continue experiencing issues after following these steps, please join our Discord server for additional support.